AUTOMOTIVE INSIGHTS

Your go-to resource for expert tips, maintenance advice, and helpful insights to keep your vehicle running safely and reliably year-round.

Meet the Author: Jake Lewis

Jake Lewis has been in the automotive industry since 2014, starting as a technician and spending nine years developing hands-on expertise in repairs and vehicle maintenance. An ASE-certified professional, Jake later shifted into a service advisor role at Martinsburg Service Center, where his knowledge and leadership quickly earned him the position of lead service advisor. Today, he serves as the business coordinator, supporting both operations and customer experience. His combined technical and service background ensures the information on this site is both reliable and easy to understand.

FAQ

Should I replace struts as a pair?

It is best to replace struts as a pair (both front or both rear) to

Jake Lewis

FAQ

Are there different types of struts?

There are various types of struts, including MacPherson struts (most common), double wishbone struts, coilover

Jake Lewis

Control Arms

Are there different types of control arms?

There are different types of control arms, including upper and lower control arms, which are

Jake Lewis

FAQ

Is a failed strut a safety concern?

A failed strut can compromise vehicle stability, handling, and braking, making it a safety concern.

Jake Lewis

Control Arms

Is a failed control arm a safety concern?

Yes, a failed control arm is a safety concern. It can cause poor handling, uneven

Jake Lewis

FAQ

Do I need an alignment after strut replacement?

After replacing struts, it’s recommended to get a wheel alignment to ensure proper handling, tire

Jake Lewis

Control Arms

Do I need an alignment after control arm replacement?

Yes, you need an alignment after replacing a control arm. The replacement can affect wheel

Jake Lewis

Ball Joint

Are worn ball joints a safety concern?

Worn ball joints are a serious safety risk because they affect steering control, suspension stability,

Jake Lewis

Ball Joint

How are ball joints inspected for wear?

Ball joints are inspected by checking for visible damage, grease leakage, and wear through physical

Jake Lewis

FAQ

What are symptoms of a failed strut?

A failed strut can cause a bouncy ride, poor handling, uneven tire wear, strange noises,

Jake Lewis

FAQ

Should I replace struts as a pair?

It is best to replace struts as a pair (both front or both rear) to

Jake Lewis

FAQ

Are there different types of struts?

There are various types of struts, including MacPherson struts (most common), double wishbone struts, coilover

Jake Lewis

Control Arms

Are there different types of control arms?

There are different types of control arms, including upper and lower control arms, which are

Jake Lewis

FAQ

Is a failed strut a safety concern?

A failed strut can compromise vehicle stability, handling, and braking, making it a safety concern.

Jake Lewis

Control Arms

Is a failed control arm a safety concern?

Yes, a failed control arm is a safety concern. It can cause poor handling, uneven

Jake Lewis

FAQ

Do I need an alignment after strut replacement?

After replacing struts, it’s recommended to get a wheel alignment to ensure proper handling, tire

Jake Lewis

Control Arms

Do I need an alignment after control arm replacement?

Yes, you need an alignment after replacing a control arm. The replacement can affect wheel

Jake Lewis

Ball Joint

Are worn ball joints a safety concern?

Worn ball joints are a serious safety risk because they affect steering control, suspension stability,

Jake Lewis

Ball Joint

How are ball joints inspected for wear?

Ball joints are inspected by checking for visible damage, grease leakage, and wear through physical

Jake Lewis

FAQ

What are symptoms of a failed strut?

A failed strut can cause a bouncy ride, poor handling, uneven tire wear, strange noises,

Jake Lewis

Meet the Author: Jake Lewis

    
 
 
         
   Sharon Albright 
 September 26, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. Great service. Cares about their customers.
  
 
        
   James 
 September 25, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. Friendly staff, made it easy to get an appointment, service completed with no issues.
  
 
        
   Noone Inparticular 
 September 16, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
        
   Katrina Smith 
 August 25, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
        
   Donna White 
 July 31, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. I've heard great things about Martinsburg Service Center and was able to experience that for myself today.  The service was fantastic and the analysis and work on my car was professional, above board and excellent.  The cost for the services is completely in line with other vehicle service centers.  Check them out!!!
  
 
        
   Goodys On Wheels 
 June 30, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. Great customer service
  
 
        
   Ashley Happel 
 June 16, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. We've been customers for years, and this is the only place we trust with our vehicles.  The staff is knowledgeable, friendly, and honest.  They always go above and beyond.  Highly recommend!!
  
 
        
   Aaron Nisley 
 June 9, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
        
   Mary Straub 
 May 14, 2026.
 
 
 Trustindex verifies that the original source of the review is Google.